Refund Policy

At Ettops, we strive to process refunds quickly and fairly. Refunds are issued after returned items have been received and inspected.

Refund Processing

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–7 business days from the approval date.

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at Admin@ettops.com.

Cancellations

Orders can be cancelled within 12 hours of placing the order. After this window, your order may have already been processed and prepared for shipping.

To cancel an order, please email Admin@ettops.com with your order number and a request for cancellation.

Contact Us

If you have any questions about our refund policy, please contact us:

Email: Admin@ettops.com
Phone: +1 (719) 454-8905
Address: 1802 Creek Crossing St, Colorado Springs, CO 80905, United States